How to Get Support
Describe the issue briefly; a screenshot helps the team understand in 12 steps.
If any question is stuck, view this section first; support, login, app, and contact paths are together, so you won't have to go back.
Describe the issue briefly; a screenshot helps the team understand in 12 steps.
Match name, number, and device; if information is wrong, it delays getting a reply.
Can't open the app on Android? check permissions; old phones run lighter.
Small questions usually yield quick replies; messages from Dhaka read on the same line.
New here? Read these 8 questions first; saves time, and you won't have to ask the same thing again.
Anyone seeking help, guidance, or quick solutions; new members and existing users alike will need it at times.
Account name, phone used, and time of issue; write on one line if possible.
Enter password again, then clear cache and try; if needed, return to the left login button.
Refresh the page with low data usage; often even 3G loads the page properly.
Check APK steps on Android; setup becomes easier, avoid unknown links and sources.
Solutions via message; if you change the phone number, note it too.
Do not share your password; if logged in on the same phone, log out.
General questions take very little time; for detailed questions, provide 23 details to speed things up.
For those with many questions, step-by-step help is more useful; see the table below briefly to learn what support is available by level.
099 Points: General Questions, Account Help, and Basic Guidance
100499 Points: Quick Answers, Priority Response, and More Detailed Guides
500999 Points: Advanced Help, Message Tracking, and App-Related Instructions
1000+ Points: Fastest responses, more personalized help, and clear follow-ups
Write the question briefly; if needed, include a screenshot. If explaining bKash, Nagad, or Rocket, place it on a separate line for faster team response.
Describe your issue type, even if very brief, as long as correct.
Join to get helpIf stuck, refresh the session, then log in again with the previous details.
Go to Login PageCheck APK steps on Android; setup becomes easier, avoid unknown links and sources
View App GuideIf you don't want to search all at once, use the links below for app and contact details.
If you can't open the app, easy steps here.
There are separate contact paths for more specific questions
If first time, read this first
If in doubt, first view this page: bajibagh Help FAQ, bajibagh Guide, and bajibagh Login together make help easier, especially for Bangladesh users
Join for help Log In